Terms of service

General Terms and Conditions of Use

 

 

Effective Date: June 24, 2025
Last Updated: June 24, 2025

1. Introduction and Acceptance

Welcome to Yisu.io, operated by Fazup Sàrl. These General Terms and Conditions of Use ("Terms") govern your access to and use of the Yisu.io website and services.

By accessing, browsing, or using our website, you acknowledge that you have read, understood, and agree to be bound by these Terms. If you do not agree to these Terms, please discontinue use of our website immediately.

2. Website Operator Information

Yisu.io (operated by Fazup Sàrl)
Fazup Sàrl
Represented by Antoine Samakh, CEO
Rue des Moulins 13
2800 Delémont
Switzerland
 Email: support @ yisu.io
Swiss Company Registration: CHE-244.167.758 (RCS Delémont)

Website Hosting: Shopify Inc., 150 Elgin Street, 8th Floor, Ottawa, Canada
Director of Publication: Antoine Samakh

3. Website Purpose and Services

3.1 About Yisu

Yisu is a premium apparel brand specializing in custom-designed clothing featuring original artwork and creative designs. Our products are manufactured on-demand through our printing partner to ensure quality and sustainability.

3.2 Services Offered

  • Custom apparel design and printing

  • E-commerce platform for online purchases

  • Customer service and support

  • Order tracking and management

  • Brand showcase and portfolio

4. User Eligibility and Registration

4.1 Age Requirements

You must be at least 16 years old to make purchases on our website. Users under 16 may browse the website but must have parental consent to make purchases.

4.2 Account Creation

  • Account registration is optional but recommended for order tracking

  • You must provide accurate and complete information

  • You are responsible for maintaining account security

  • One account per person/entity

4.3 Prohibited Users

We reserve the right to refuse service to:

  • Individuals or entities engaged in illegal activities

  • Users who violate our Terms or policies

  • Competitors attempting to copy our designs

  • Users who engage in fraudulent behavior

5. Acceptable Use Policy

5.1 Permitted Uses

You may use our website to:

  • Browse and purchase products for personal use

  • View product information and specifications

  • Contact customer service

  • Share products on social media (with proper attribution)

5.2 Prohibited Uses

You may not:

  • Copy, reproduce, or distribute our designs without permission

  • Use automated systems (bots, scrapers) to access our website

  • Attempt to gain unauthorized access to our systems

  • Post or transmit harmful, offensive, or illegal content

  • Interfere with website functionality or security

  • Use our website for commercial purposes without authorization

  • Reverse engineer or attempt to extract source code

5.3 Consequences of Violation

Violations may result in:

  • Immediate termination of access

  • Legal action for damages

  • Reporting to relevant authorities

  • Permanent ban from our services

6. Intellectual Property Rights

6.1 Our Intellectual Property

All content on Yisu.io, including but not limited to:

  • Original artwork and designs

  • Logos, trademarks, and brand elements

  • Website design and layout

  • Product descriptions and copy

  • Photography and images

Are protected by Swiss and international copyright, trademark, and intellectual property laws.

6.2 User License

Upon purchase, you receive a limited, non-exclusive, non-transferable license to use the product for personal, non-commercial purposes only.

6.3 Design Protection

All Yisu designs are original creations and proprietary intellectual property. Unauthorized reproduction, distribution, or commercial use is strictly prohibited and may result in legal action.

7. User-Generated Content

7.1 Content Submission

If you submit content (reviews, comments, photos), you grant us a non-exclusive, royalty-free license to use, display, and distribute such content for marketing and promotional purposes.

7.2 Content Guidelines

User-generated content must:

  • Be truthful and accurate

  • Respect intellectual property rights

  • Comply with applicable laws

  • Not contain offensive or harmful material

7.3 Content Removal

We reserve the right to remove any user-generated content that violates these Terms or our community standards.

8. Privacy and Data Protection

Your privacy is important to us. Our collection, use, and protection of your personal information is governed by our Privacy Policy, which complies with:

  • Swiss Federal Act on Data Protection (FADP)

  • EU General Data Protection Regulation (GDPR)

  • Other applicable privacy laws

9. Website Availability and Maintenance

9.1 Service Availability

We strive to maintain website availability 24/7 but cannot guarantee uninterrupted service due to:

  • Scheduled maintenance

  • Technical issues

  • Third-party service disruptions

  • Force majeure events

9.2 Maintenance Notifications

We will provide reasonable notice for scheduled maintenance when possible.

10. Third-Party Links and Services

10.1 External Links

Our website may contain links to third-party websites. We are not responsible for the content, privacy practices, or terms of service of external sites.

10.2 Third-Party Services

We use various third-party services including:

  • Shopify (e-commerce platform)

  • printing and fulfillment partners

  • Payment processors

  • Analytics services

11. Disclaimers and Limitations

11.1 Website Disclaimers

  • Information provided is for general purposes only

  • We do not guarantee accuracy of all website content

  • Product colors may vary due to monitor settings

  • Website functionality may vary by device and browser

11.2 Limitation of Liability

To the maximum extent permitted by Swiss law:

  • Our liability is limited to the purchase price of products

  • We are not liable for indirect, consequential, or punitive damages

  • We disclaim all warranties except those required by law

12. Indemnification

You agree to indemnify and hold harmless Fazup Sàrl, its officers, directors, employees, and agents from any claims, damages, or expenses arising from your use of our website or violation of these Terms.

13. Modifications to Terms

13.1 Right to Modify

We reserve the right to modify these Terms at any time. Changes will be effective immediately upon posting on our website.

13.2 Notification of Changes

We will notify users of material changes via:

  • Email notification to registered users

  • Prominent notice on our website

  • Updated "Last Modified" date

13.3 Continued Use

Your continued use of the website after changes constitutes acceptance of the modified Terms.

14. Termination

14.1 Termination by You

You may stop using our website at any time. Account deletion requests can be made by contacting us.

14.2 Termination by Us

We may terminate or suspend your access immediately for:

  • Violation of these Terms

  • Illegal or fraudulent activity

  • Abuse of our services

  • Risk to website security or functionality

14.3 Effect of Termination

Upon termination:

  • Your right to use the website ceases

  • Outstanding orders will be processed according to our policies

  • Applicable provisions of these Terms survive termination

15. Governing Law and Dispute Resolution

15.1 Governing Law

These Terms are governed by Swiss law, without regard to conflict of law principles.

15.2 Jurisdiction

Any disputes shall be resolved in the competent courts of Delémont, Switzerland.

15.3 Alternative Dispute Resolution

European Commission's online dispute resolution platform: https://ec.europa.eu/odr
Note: We are neither obliged nor willing to participate in a dispute resolution procedure before a consumer arbitration board.

16. Force Majeure

We shall not be liable for any failure or delay in performance due to circumstances beyond our reasonable control, including but not limited to:

  • Natural disasters

  • Government actions

  • Internet or telecommunications failures

  • Supply chain disruptions

  • Labor disputes

17. Severability

If any provision of these Terms is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.

18. Entire Agreement

These Terms, together with our Privacy Policy and other referenced policies, constitute the entire agreement between you and Fazup Sàrl regarding your use of the Yisu.io website.

19. Language

These Terms are written in English. In case of translation into other languages, the English version shall prevail in case of any discrepancy.